Shipping Here at Firewood Atlanta, our goal is to delivery your purchased products in the fastest means possible. Sometimes that is not the case during the winter time as services are at 100%. Please allow 24-48 hours on all online orders to be processed. Should you not hear from us then please by all means give us a call or email us directly. We deliver locally and we try to update each and every order with a Tracking Order once it leaves our trucks leaves out for deliveries. Please allow 12-24 hours for this information to reach you via email. Again, should you have any issues, please feel free to contact us directly for assistance.